Privacy Policy
Last Updated: January 23, 2025
At Killshot, we believe in transparency. This Privacy Policy outlines how we collect, use, and protect your information when you use the Telephone Plugin and our associated services. By using our software, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect specific data points to ensure the stability of the software, improve user experience, and provide customer support. This includes:
- Usage Details & Analytics: We track how the plugin is used within your Digital Audio Workstation (DAW). This includes session duration, plugin load times, and stability metrics to help us identify bugs and optimize performance.
- Preset Usage: We collect anonymous data on which presets are loaded and saved. This helps us understand community preferences and guide the development of future expansion packs.
- Chat History: If you utilize our integrated support chat or AI-assisted features within the plugin or on our website, we retain the history of these conversations to improve our support quality and train our AI models.
- Location Data: We may collect IP-based location data during activation and usage to ensure license compliance and to analyze regional usage trends.
- Device Information: Basic hardware information (CPU type, RAM, OS version) and DAW version are collected to assist in troubleshooting and compatibility updates.
2. How We Use Your Information
The information we collect is used strictly for the following purposes:
- To verify your license and prevent software piracy.
- To improve the functionality, stability, and features of the Telephone Plugin.
- To provide personalized customer support and troubleshoot technical issues.
- To analyze trends and user behavior to inform future product development.
3. Data Storage & Security
Your data is stored on secure servers with industry-standard encryption. We implement robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no method of transmission over the Internet is 100% secure.
4. Third-Party Sharing
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.
5. Changes to This Policy
Killshot has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
6. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this software, please contact us at: